FREQUENTLY ASKED QUESTIONS:

How do I register for camp?
Choose a camp and be sure to include an alternate choice to increase chances of placement. You can register by going to www.girlscoutssdi.org/camp, or by filling out a form from this book and sending it in by mail or fax. Be sure to sign all forms.

What forms do I fill out?
If registering by mail or fax, complete and sign the registration application forms on page 27 (including financial aid, if applicable, on page 28) and include the $50 nonrefundable deposit. (If applying for financial aid, send $25 deposit). Forms must be received by Monday, June 2, at the address on back cover. Or visit www.girlscoutssdi.org/camp and click on “Camp Forms” to download application.

Can I register online? NEW
Yes! Visit www.girlscoutssdi.org/camp. Register and pay in full by April 1, 2008, and receive a gift!

How do I pay for my camper’s registration?
Payment can be accepted by credit card or check if you register online. Checks can be mailed to Balboa Program Center (see address on back cover). Credit card registrations can be faxed to (619) 795-6930, e-mailed to camp2008@girlscoutssdi.org, or mailed in with credit card number. Applications will not be processed without payment or credit card number.

When is the balance of my camp fee due?
All fees are due by Monday, June 2. If we do not receive your balance due or communication from your family, your reservation will be canceled and your space given to a person on the wait list. Please note deadlines to register for day camp in the camp descriptions.

Can I attend a Girl Scout camp if I’m not a Girl Scout?
Yes! Add to the camp fee the $10 annual membership dues for a 2008 Girl Scout membership.

What if I register after June 2?
Submit full payment with registration. Contact the registrar if you plan to apply for financial assistance after June 2.

What if a camper wants to attend day and resident camp?
Fill out separate forms and include a $50 deposit for each camp and session.

What if I need to change transportation location? NEW
Please mark your transportation choice on the registration form. Any changes to transportation request made less than three weeks prior to your camp start date result in a $15 fee per transaction. Locations may not be changed within two weeks of camp.

What is a camp “friend”? NEW
Friends are two campers, around the same age, who choose to attend camp together. If your camper brings a girl to camp who is not currently a registered Girl Scout, your camper receives a $10 coupon that can be applied to her camp fee.

How do I register with a friend? NEW
Fill out the registration forms, then mail both applications together in the same envelope or fax at the same time. While every effort is made to place friends together, placement cannot be guaranteed. See special instructions with online registration. Remember: if you sign up a girl new to Girl Scouts, your camper receives a $10 discount!

What happens if my camper is wait-listed?
If your camper’s first session choice is full, every effort is made to place her in the second choice. If both sessions are unavailable, the camper is placed on the wait list of her first choice, and a wait list notice is e-mailed to the parent. Once on the wait list, your camper is automatically placed into the camp as space becomes available; parents are notified via e-mail. If by chance placement cannot be made, the parent is contacted as soon as possible.
To remove your camper’s name from the wait list, please e-mail camp2008@girlscoutssdi.org.

When is a camper’s attendance confirmed?NEW
After we receive your camper’s application and nonrefundable deposit, a confirmation is e-mailed with important camp details, health forms, and release authorizations. If you’d rather have a packet mailed to your home, please mark that option on your registration form.
• Resident camp: Receipt of payment and Health History form by Monday, June 2
• Day camp: Receipt of payment by Monday, June 2

Why is everything being sent via e-mail?NEW
In order to streamline communication, we are e-mailing confirmation packets, balance due information, and health forms. Be sure to check your e-mail regularly for messages from camp2008@girlscoutssdi.org. Also, check spam mailboxes or add us to your contacts. If you’d rather receive this information via U.S. mail, please mark that option on your registration.

Why must my camper submit a health form in advance for resident camp?
To enable our staff to properly care for your child, all campers must submit doctor certifications that the camper is fit and capable to participate in program activities, according to required health department codes and the state camp accreditation. This information must be received in advance of the camp’s start date for overnight programs, which allows nursing and food preparation staff enough time to prepare and purchase necessary supplies.

Why should I make copies of these forms?
It’s always wise to keep a set of camp application documents in case a question arises when you’re on the phone with a council representative.

What if my camper isn’t placed in any of her choices and I’ve sent in my deposit?
If a camper is not placed in any of her listed choices, the full amount of fees (including $50 deposit) is refunded two weeks after the camp season concludes.

What if the camp we chose is canceled?
When enrollment is lower than expected, council staff may cancel some camps. All campers will be notified at least two weeks prior to the beginning of the camp session. We’ll do our best to work with you and determine another suitable camp for your camper. If one cannot be found, we will refund the full amount of the camp. Refunds will be processed two weeks after camp ends.

How do I cancel my camper’s application and get a refund?
Cancellation and refund requests must be made in writing to the registrar by standard mail, e-mail, or fax. Deposit will not be refunded.

How much of a refund can I expect?
Refunds are based on the date your camper cancels:
• Cancellation one month or more before session
starts = 100% refund (less deposit)
• Cancellation less than one month before session starts = 50% refund (less deposit)
• Cancellation less than two weeks before session starts = No refund

How will I get my refund?
Payments made by check or money order are refunded by check. Credit card payments are refunded to the same credit card account.

Do I still owe the balance of my camp fee, even if I cancel?
Yes. You will be responsible for the percentage of the camp fee indicated above, and your deposit will not be refunded. Please contact us under extreme circumstances. If your camper does not show up for camp, you are still responsible for the balance owed.

Is financial assistance offered?
Financial assistance is available for families who need supplementary funds to send a girl to camp. Assistance is awarded based on an evaluation of each family’s circumstances. Every registered Girl Scout may apply for financial assistance for one day camp and one resident camp per year. Financial assistance forms must be submitted every year. Only designated Girl Scout staff can grant financial assistance. If you are applying for financial assistance, your registration is not complete until the registrar receives both the registration form and the financial assistance form.

How do I register if I am applying for financial assistance?
You must complete the financial assistance application on page 28 and submit it with the camper’s registrations. If you are applying for financial assistance you must register via fax (619) 795-6930, U.S. mail, or by dropping forms off at council office. If the camper is not granted financial assistance or is placed on a wait list, the deposit will be refunded. A $25 deposit is required. Please wait for financial assistance acceptance notification before sending final payment.

What if I can’t pick up my child from day camp on time?
Aftercare is offered from the end of camp until 6 p.m. for sessions with final pickup at Balboa Program Center. Sign-up form will arrive with the confirmation. Fee: $15 per day. If not picked up by specified time, $15 will be charged.